Penny Support

Get help with the Penny app

We're here to help. If you have questions about your account, the app, billing, rewards, or anything else, please reach out using the form below or email us directly.

Ask a Question or Request Support

Or Email Us Directly

How to Get Support

1. Email us at hello@pennycrm.com.au with your question or issue.
2. Include your email address and a brief description of how we can help.
3. We will reply as soon as possible, typically within 1–2 business days.

Common Topics

• Account and login issues
• Loyalty rewards and stamps
• Order history and preferences
• Location and geofencing
• Privacy and data
• Technical problems

Related

Privacy Policy

Thank you for using Penny. We value your feedback and are committed to helping you get the most out of the app.